In recent weeks, new legislation for the Aged Care industry has been introduced which provides additional safety measures to help protect residents and allow facilities to reopen to visitors. These legislative changes include the completion of visitor declarations regarding Covid-19 and flu vaccinations, before allowing visitors to enter a facility.
Aged Care Facilities are also required to keep a copy of all these records in case there is a future outbreak, or for possible randomised audit checks. While many sites have already put a plan together to help address these obligations, these may be paper-based processes which can present an administrative burden and potentially open the facility up to compliance risks.
With the expected surge in visitations once reopened, Aged Care Facilities need to have the appropriate measures in place to ensure they can accommodate the legal requirements, but also streamline the reconnection of loved ones.
Meeting these new measures, which may in fact become standard procedure moving forward, can be a logistical nightmare for Aged Care Centres and may require multiple form completion, ongoing storage of information and quick access to and checking of data for every visitor, every time.
Digitising this process with Upstream’s visitor management solution, Visitor Manager Plus (VMP), provides a means of fast and easy compliance for the facility, an enhanced visitor experience and peace of mind for all.
The solution allows facilities to save the digital forms, along with the sign in details, mitigate risk and pre-qualify visitors. The many varied features include:
Using the pre-booking feature, contact visitors digitally and provide forms and entry requirements to pre-qualify them before arriving at the facility. Upon arrival, visitors use a pre-provided QR code to streamline their entry.
Declaration Form & Terms of Entry Acceptance:
Streamline compliance requirements to better manage the safety of residents. Customise your terms and conditions of entry, induction policies, videos and capture visitor acceptance to ensure they comply with your checklist. Tailor the questions to suit your premise and include things such as:
- Have you received a positive testing for 2019-nCov?
- Have you had known contact with a person who has a confirmed case of 2019-nCov?
- Have you travelled overseas in the last 30 days?
- Have you experienced a temperature higher than 37.5 degrees
- Have had symptoms of acute respiratory infection?
- Do you have an up to date vaccination against influenza?
Visitor Arrival Alerts
Notify staff and guests with automatic notifications upon visitor arrival and digital check-in. Connect and alert people faster and be informed in real time as soon as new guests sign in.
Improve risk mitigation with instant emergency notifications. Alert visitors and staff by SMS and email in the case of incidents or emergencies. Easily contact specific safety personnel should their assistance be required.
Identify non-compliant visitors prior to entry and send immediate notification to staff onsite, should a visitor not meet your terms of entry requirements.
Contract Management & Validation
Using the localised contractor module or Linksafe integration, automatically validate contractor credentials, insurances and Terms of Entry compliance with real time checks.
Audit Access & Visibility
View and access visitor information using the portal. The searchability feature allows you to search by date or visitor, or create reports over specified periods. Additionally, easily export data for OH&S, compliance and log book reports or audit purposes.
For more information on Visitor Management solutions contact Upstream today.