Mobility & Field Operations

Work is no longer just a place you go to but an activity you can do from anywhere. For employees who spend a lot of time in the field, this has always been the case. But, having to wait until they get back to the office to complete or submit important paperwork creates potential for errors, delays processing and access, and makes them less efficient. Upstream offers solutions for mobility and field operations that can help support your workers to be more productive.

Mobility and field operations solutions that put time back in your day

Field workers deal with a lot of documentation relating to onsite transactions. In the past, these workers would normally have to bring paperwork back to the office for it to be processed. Whether processing involves scanning the documents into a digital system or simply filing them in physical filing cabinets, the net result is a lack of efficiency.
By adding document mobility and information mobility into mobile workflows, organisations can give back huge chunks of time to field workers. They can then see more customers in the day, win more business, and contribute more to the organisation’s overall success.
Using solutions from Upstream, documents such as invoices, delivery dockets, credit notes, driver manifests, HR, and compliance documents can now all be produced on a mobile tablet without altering existing processes.
With onsite processing, Sign on Glass technology, onsite capture, and eForm solutions, field workers can enter information directly into digital systems. From here, the information can be accessed by anyone who needs it, whether they’re in the office or on the road, for real-time information capture without double entry by field staff and admin staff.
This process reduces the need for printed paperwork and delivers additional functionality with digitisation, workflow management, and document access.

Mobility and field operations functionality to drive business growth

Upstream offers a number of solutions to manage field transactions. These include:

uDocs Glass

This Sign on Glass technology replaces the paper-based transaction in proof of transaction processes. You can conduct point of sale and delivery processes in the field by capturing the recipient’s signature directly on the tablet. This solution means no more lost dockets, missing signatures, or risk of errors. It lets you save on printing costs and retrieve documents instantly.

uDocs OCR and Barcode

Some of the benefits of digitising onsite or delivery processes include:

  • immediate information access and upload
  • photo capture
  • geotagging
  • signature capture
  • intelligent workflow
  • ERP integration
  • better customer experience
  • easy and flexible customisation.

Upstream has helped businesses improve their mobility and field operations. Contact us today to see how we can help you.

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