Proof of Delivery
Gone are the days when proof of delivery (POD) required multiple signatures on carbonised paper. But your business depends on being able to track deliveries and get fast access to the information on delivery dockets. Upstream’s POD solution helps you manage this process without changing your existing systems.
Traditional proof of delivery processes cost you time and money
Gaining instant visibility into transactional documents, especially proof of delivery (POD) documents, can help you run your business more smoothly and accurately, and let you see at a glance what’s been delivered, where, when, and by whom. Old-fashioned, manual POD processes are inefficient, error-prone, and costly. The value of an automated process is that it addresses these challenges. For example:
- traditional processes require double handling and manual data entry, which takes time and is open to errors
- matching and tracking unreturned documents is time consuming and frustrating
- physically filing handwritten documents takes up storage space and makes it hard to find documents later if needed
- responding to customer enquiries takes too long because information isn’t available at your fingertips.
Managing transactional documents has never been easier. We also provide:
- automated barcode solutions
- document recognition
- document storage and retrieval services
- digital signature capture.
Upstream has helped thousands of businesses like yours improve proof of delivery processes, so contact us today to find out how we can help you.
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Our Proof of Delivery Solution in Action
Upstream offers a range of proof of delivery solutions that can dramatically alter the way you manage deliveries.
Here’s how it works:
The benefits of our proof of delivery solutions include:
Instant visibility into unreturned dockets so you can action them properly
No more double handling or keying errors because automated data extraction removes the need for this manual process
Searchability so you can find old dockets immediately when required for audits or other purposes
Digital access and retrieval so you no longer need to allocate physical storage space to proof of delivery documents
Improved customer service with accurate and immediate information readily available at the touch of a button.
Automated Data Extraction
Remove double handling and manual data entry with automated OCR’ing and information extraction. Specify the key data fields such as job type, company and docket numbers for capture and let the scanning solution do all the work. Important information becomes automatically available, allowing accurate searchability.
Instant Visibility of Unreturned Dockets
Matching and tracking unreturned dockets is both immensely arduous and costly to your business if you are unable to identify missing documents in a timely manner. The POD solution automatically matches returned dockets against those generated that day, providing visibility of those outstanding so you can action promptly.
Digital Access & Retrieval
Organising paper and searching through filing cabinets becomes a thing of the past with POD digitisation. In fact, you no longer need to manually sort or physically store the paperwork. Your processed dockets are captured digitally upon scanning and instantly available in one secure location at the tap of a few keystrokes, giving you control and visibility of each individual docket.
Improved Customer Service
Now you can resolve customer enquiries, mitigate delivery disputes and stock replacement in one call, without even having to leave your desk. Information agility and instant access to digital copies of signed PODs means you can retrieve and email the documents at the touch of a button, further improving cashflow with the time saved.
Access Filed Documents Electronically
Not only remove the laborious task of physically filing and storing your current dockets, but easily digitise years of legacy PODs through back scanning, making them electronically available. Eliminate your filing cabinets and free up valuable office space to be better utilised.
Go Entirely Digital with Sign on Glass
Take your PODs completely digital, creating a paperless process with our mobile ‘Sign on Glass’ solution. Manage the entire process from run sheets, metadata and customer electronic signature capture, to automated workflow providing even more functionality.
Ask us about our uDocs Glass technology to find out more.