Proof of Delivery

Gone are the days when proof of delivery (POD) required multiple signatures on carbonised paper. But your business depends on being able to track deliveries and get fast access to the information on delivery dockets. Upstream’s POD solution helps you manage this process without changing your existing systems.

Traditional proof of delivery processes cost you time and money

Gaining instant visibility into transactional documents, especially proof of delivery (POD) documents, can help you run your business more smoothly and accurately, and let you see at a glance what’s been delivered, where, when, and by whom. Old-fashioned, manual POD processes are inefficient, error-prone, and costly. The value of an automated process is that it addresses these challenges. For example:

  • traditional processes require double handling and manual data entry, which takes time and is open to errors
  • matching and tracking unreturned documents is time consuming and frustrating
  • physically filing handwritten documents takes up storage space and makes it hard to find documents later if needed
  • responding to customer enquiries takes too long because information isn’t available at your fingertips.

Managing transactional documents has never been easier. We also provide:

  • automated barcode solutions
  • document recognition
  • document storage and retrieval services
  • digital signature capture.

Upstream has helped thousands of businesses like yours improve proof of delivery processes, so contact us today to find out how we can help you.

Get in touch with us

Want to find out how working with Upstream can benefit your business? Complete the form and we’ll get in touch to discuss.

Our Proof of Delivery Solution in Action

Upstream offers a range of proof of delivery solutions that can dramatically alter the way you manage deliveries.
Here’s how it works:

POD Workflow


Capture the POD transaction digitally or physically, and initiate the verification and workflow process.


POD capture and data extraction


Automated data extraction means key metadata is automatically extracted and captured.


POD match records and exceptions flagged


PO/POD matching compares returned PODs to generated POs to create exception reports and identify outstanding dockets.


Access POD dockets instantly


You can now search, view, and access dockets instantly and digitally, improving your customer service.


The benefits of our proof of delivery solutions include:

  • Instant visibility into unreturned dockets so you can action them properly

  • No more double handling or keying errors because automated data extraction removes the need for this manual process

  • Searchability so you can find old dockets immediately when required for audits or other purposes

  • Digital access and retrieval so you no longer need to allocate physical storage space to proof of delivery documents

  • Improved customer service with accurate and immediate information readily available at the touch of a button.

cost saving through Upstream’s POD solution reducing access to our delivery information from 4 weeks to less than a day.”

Automated Data Extraction

Remove double handling and manual data entry with automated OCR’ing and information extraction. Specify the key data fields such as job type, company and docket numbers for capture and let the scanning solution do all the work. Important information becomes automatically available, allowing accurate searchability.

automated invoice processing

Instant visibility of outstanding dockets

Instant Visibility of Unreturned Dockets

Matching and tracking unreturned dockets is both immensely arduous and costly to your business if you are unable to identify missing documents in a timely manner. The POD solution automatically matches returned dockets against those generated that day, providing visibility of those outstanding so you can action promptly.

Instant visibility of outstanding dockets

Digital Access & Retrieval

Organising paper and searching through filing cabinets becomes a thing of the past with POD digitisation. In fact, you no longer need to manually sort or physically store the paperwork. Your processed dockets are captured digitally upon scanning and instantly available in one secure location at the tap of a few keystrokes, giving you control and visibility of each individual docket.

automated invoice processing

POD better customer service

Improved Customer Service

Now you can resolve customer enquiries, mitigate delivery disputes and stock replacement in one call, without even having to leave your desk. Information agility and instant access to digital copies of signed PODs means you can retrieve and email the documents at the touch of a button, further improving cashflow with the time saved.

POD better customer service

Access Filed Documents Electronically

Not only remove the laborious task of physically filing and storing your current dockets, but easily digitise years of legacy PODs through back scanning, making them electronically available. Eliminate your filing cabinets and free up valuable office space to be better utilised.

automated invoice processing

POD Signature on delivery

Go Entirely Digital with Sign on Glass

Take your PODs completely digital, creating a paperless process with our mobile ‘Sign on Glass’ solution. Manage the entire process from run sheets, metadata and customer electronic signature capture, to automated workflow providing even more functionality.

Ask us about our uDocs Glass technology to find out more.

POD Signature on delivery

How Our Mobile Sign on Glass Solution Works

Manage your entire process digitally, from signature capture to document workflow and access. Customisable, and tailored to suit your company branding, SoG Mobile lets you incorporate the modules important to your business needs.
Here’s how it works:

Mobile Sign on Glass Generate job dockets


Using your existing system, simply publish documents digitally to the device instead of printing on paper.


Mobile Sign on Glass Process transaction


Complete the entire transaction digitally, from document & electronic signature capture to automated workflow.


Mobile Sign on Glass Access PODs and documents digitally and instantly


Easily store, search and retrieve documents including PODs, allowing seamless and reliable customer service.

Read more about Proof of Delivery

Check out some of our many blogs and case studies on POD

Get in Touch

Whatever your business process challenge, we can help.

Reach out and book your demo or health check with one of our Specialists to find out how we can streamline your processes.