Building & Construction

Let’s build efficiency.

The Building and Construction Industry is an ever-growing one. Supply and demand for building and construction – both private and public, residential and commercial – continue to boom.

While technologically advanced in building practices, the management of day-to-day operations still relies heavily on documentation. Managing a multitude of document processes has a direct impact on the efficiency of the business.

At Upstream, we understand what’s involved in the day-to-day operations of this industry, and we know what challenges are faced. That’s why our solutions are tailored to improve processes around:

  • Project documentation
  • Job allocation
  • Timesheets
  • Docket archiving
  • Employee notifications
  • SMS alerts
  • Diary management
  • Field transactions
  • Mobility
  • Certification and training management
  • Customer ordering portals
  • QSE

Retail & Wholesale

Transactions made simple.

Regardless of whether you’re making a single purchase in-store or a bulk order from a warehouse, the simple transaction often involves a multitude of steps. Ensuring the products are available to you during that transaction is complicated and includes many behind-the-scenes processes and much paperwork. With dozens of retail and wholesale customers, we know the importance of managing that trail, and we have a variety of ways to streamline it:

  • Trade counter transactions
  • Proof of delivery
  • Archiving
  • In-store advertising
  • Loyalty rewards
  • Campaigns and advertising
  • Customer engagement surveys
  • Distributed warehousing receipts
  • Transactional documents

We understand your challenges,
and specialise in your processes.

Transport & Logistics

Quality transport and logistics. Streamlined paperwork.

In today’s fast-paced world, many Transport and Logistics companies are dealing with the rising costs of energy usage and emission charges, changes in consumer behaviours, and the evolution of transport modes which are reshaping supply chains.

All of this can have a significant impact on a company’s bottom line. In addition, managing distribution processes and staying on top of compliance requirements involves a heavy reliance on paperwork. Our solutions focus on:

  • Compliance & Quality Assurance documents
  • Non Conformance Rework (NCR)
  • Test Certificates
  • OH&S
  • POD’s
  • Supplier Invoice processing
  • Orders
  • Automated barcode recognition of documents
  • Transactional documents search portal
  • Condition of goods
  • Docket reconciliation

  • Exception reporting
  • Data & content extraction
  • Third party logistics documentation
  • ERP integration
  • POD mobility
  • Document storage, search & retrieval
  • Sign on Glass mobility
  • Electronic runsheets
  • Electronic customer signature capture
  • GPS location at time of delivery
  • Vehicle Safety Checks
  • Central location for archiving and retrieving.


Professional & Business Services

Stay on top.

In the world of complex business transactions, many situations call for the immediate need for accurate legal, financial or professional information. Organisations who dispense this type of information to clients need to have the most up-to-date, easily-accessible information. As information volumes continue to expand, so too does the task of managing them.

That’s where we can help.

Upstream specialises in:

  • Document and content management: via client, matter, accounts, projects
  • Email/correspondence management and archiving
  • Scanning device software integration
  • Integration to practice management system
  • Task management
  • Billable hours recording
  • Cost disbursement
  • Authorisation permission and security management
  • Document scanning solutions
  • Document Management Systems

From production to stock management, document storage and distribution,
Upstream’s tailored solutions help simplify your supply chain.

Food Distribution & Hospitality

Regulated efficiency.

From farming, production, packaging and distribution through to retail and catering, the Australian food industry is booming. The control, maintenance and management of the food cycle is highly regulated, and relies on visibility to manage and mitigate risks. Our solutions help you track and manage every aspect from POD and stock, right down to the specific ingredients and component numbers that go into certain batches.

We specialise in:

  • Exception reporting
  • POD
  • Invoice processing
  • Archive retrieval
  • Equipment maintenance
  • Ingredient/component traceability
  • Batch visibility
  • Product conditions
  • Mobility
  • Stock control

Manufacturing & Warehousing

Simplify the steps.

The demands around supply chain management have never been more complex. The Manufacturing and Warehousing Industry faces multiple challenges from productivity, integration into supply chains, and managing product and market opportunities. From production to stock management, storage and distribution, Upstream’s tailored solutions help simplify:

  • Quality assurance
  • Ingredient/component traceability
  • Batch visibility
  • Order management
  • Equipment maintenance
  • Compliance
  • OH&S

  • Timesheets
  • Certification and standards
  • Quality management
  • Stock management
  • Picking & packing slips
  • Employee safety



Shift gears. Create greater consistency.

The Automotive Industry is significant within the Australian economy. Whether in sales, services, spare parts or repairs, Automotive Dealers are often burdened with vast quantities of documentation. Not only is the information important for their clients, but the maintenance of records is critical to meeting safety and compliance requirements.

Upstream assists with:

  • Repair orders
  • Deal packs
  • Warranty service
  • Invoice processing
  • Quotes and estimates
  • Scanning
  • Storage and retrieval
  • Photo capture